Returns
Updated September 23, 2026
Nothing has to be kept just because we picked it. Here is how to return what does not work for you.
STYLE BOX
- Items you do not keep must be returned within 5 days of receipt, to the same Omniva parcel machine.
- Delivery and return of a Style Box are free.
- Within 5 days of the return we send an invoice for the items you kept. The invoice is due 3 days after you receive it.
- If an item comes back damaged — visible signs of wear, price tag removed and similar — it is invoiced as kept.
RIGHT OF WITHDRAWAL
- You may withdraw from the contract within 14 days of receiving the item.
- The cost of returning an item is borne by the Customer unless the item is faulty.
- If an item is damaged or does not match what was ordered, we cover the return cost.
HOW TO RETURN
- Keep the original packaging and the price tag.
- Drop the parcel off at an Omniva parcel machine using the return details included with your delivery.
- If the return details are lost or you have questions, write to us and we will send them again.
REFUNDS
We refund returned items to the same payment method used for the order, once the item has been received and checked.
Seller: SIA “Styliste”, reg. no. 40103634284, Kr. Valdemāra iela 143 k-2, 53, Riga, LV-1013, Latvia.